• CR110 / CR230 remote assistant will not charge

    Suggested actions:

    Possibility 1:

    Check the connections between your remote assistant, the USB cable and the Cochlear global mains power adapter.

    Possibility 2:

    If you are charging your remote assistant using a computer, make sure the computer is still running.

    If the computer has been shut down, is hibernating or in standby mode, your remote assistant will stop charging.

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    If you cannot find the answer to your question, please contact Customer Service by clicking on the link below:

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