• I’ve forgotten my Cochlear Account sign in details, what should I do?

    If you cannot remember the email address you used, please contact your local Cochlear customer service team. If you cannot remember your password, select ‘Forgotten your password?’ on the log in page. Enter your email address and you will be emailed instructions on how you can reset your password.

  • Request for assistance

    If you cannot find the answer to your question, please contact Customer Service by clicking on the link below:

    Submit a request