• Can I use the Nucleus Smart App to control my child’s Nucleus 7 Sound Processor?

    Yes. If you pair your compatible Apple device with your child’s Nucleus 7 Sound Processor, you can control and monitor the processor, which allows you to see battery status, adjust volume and change program without needing to touch the sound processor.

    You may want to disable audio streaming to your child’s processor so that your phone call or music does not stream to their processor. You can do this by going to Settings> General> Accessibility> Hearing Devices and turning off ‘Stream to hearing device’. This will stop streaming to your child’s sound processor but still allow control via the Nucleus Smart App.

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