• Error Message on Freedom Sound Processor (Helper message)

    Meaning:

    • Battery flat
    • Battery empty (approx.. 20% capacity left)
    • Coil error
    • Microphone fault
    • Program corrupted
    • Implant ID

    Solution:

    • Replace battery
    • Replace battery
    • Replace coil
    • Send to Service
    • Reprogram device (if does not solve problem
    • Processor mix-up (swap left and right)
  • Request for assistance

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