Yes. If you are a bilateral recipient, you need to pair both of your sound processors to your compatible Apple device. To do this, pair both sound processors at the same time (during the same pairing window), and ensure that they are correctly set up as a ‘left’ and a ‘right’ device.
Can I pair bilateral devices to my iPhone or iPod touch?
Request for assistance
If you cannot find the answer to your question, please contact Customer Service by clicking on the link below: