• The Nucleus Smart App won’t adjust my Nucleus 7 Sound Processor settings

    If you are unable to adjust your sound processor(s) using the Nucleus Smart App, your compatible Apple device may not have been paired properly with your processor.

    To learn more about the pairing process, watch our Nucleus 7 pairing animation. If you have successfully completed the pairing process, ensure that your device is within the recommended range, and that there is nothing causing excessive interference.

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