• How do I know the Nucleus Smart App is running on my iPhone or iPod touch?

    Double-click the Home button on your compatible Apple device to see all apps that are running. Swipe left or right to cycle through the apps and, if the Nucleus Smart App is running, you will find it among the app previews. Tap the Nucleus Smart App screen preview to return to the app and continue using it. In order to receive alerts, locate a lost sound processor and use the Hearing Tracker features, you should always have the app running on your Apple device. If you need to close the app for troubleshooting, be sure to re-open the app.

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